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Our marketing policies

To ensure our sales and marketing activities are carried out in a responsible way, we have a number of long-standing global policies about how and to whom we should market.  We have taken a responsible position on this issue for many years, and continually review and improve our policies to keep them to date with our fast-changing marketing environment.

Responsible Marketing Code
Our long-standing commitment to responsible marketing means we do not target the marketing of our drinks to children under 12 and will use the appeal of our brands to inspire people to live healthy, active lives.  Our Responsible Marketing Charter, launched in 2009, set out our guiding principles for our marketing.  In 2011, we strengthened our position further by updating our Charter and developed it into an operational code for marketing teams to use in their everyday decisions about how we market our brands.  The code covers all aspects of marketing from market research, advertising and sampling to digital and promotional activities. There are 5 key principles that summarise the spirit of the code:
We will always be transparent, honest and truthful

  • We will not target under-12s
  • We will inspire healthy, active lifestyles
  • We will promote responsible consumption through choice
  • We will drive industry standardsFeedback on the Responsible Marketing Charter

We also ran a workshop for colleagues on the operational code and this was some of their feedback.

I thought the workshop was great ... It's really encouraging to be working for a company who is taking this to the heart of what we do.
Workshop was fab - interactive, interesting and engaging. Real-life examples helped to better understand the importance of the code
Worthwhile, thought provoking
 
Communicating Responsibly
We are world-famous for the fun and enjoyment of our advertising campaigns. We will continue to inspire people creatively at the same time as being sensitive to the demands and concerns of people who enjoy our products.
 
 
Communicating Responsibly
Phone, text, twitter, email or blog – there are so many ways to communicate with friends and family – remember sometimes that shades of meaning and emotion are hard to get across online – and that sometimes in person is best!