Managing our responsibilities
Citizenship Principles
Managing the impact we have on the environment and on society is a key priority for us. We have set out exactly what these priorities mean in our Citizenship Commitments. These are commitments we make globally. They govern the approach we take to managing our responsibilities.
Workplace
- Platform
- Our commitment is to foster an open and inclusive environment where a highly motivated, productive, and committed workforce drives business success through superior execution.
- Principles
- Establishing a strong and direct relationship with our respective employees through open and honest communications.
- Treating our employees with fairness, dignity, and respect.
- Abiding by applicable local labour laws, including those that address working hours, compensation, discrimination, and third party representation.
- Valuing diversity in its broadest sense.
- Holding each other accountable for performance at the highest levels.
- Rewarding our employees commensurate with performance, where not legally or contractually constrained.
- Providing opportunities for employees to develop personally and professionally.
- Ensuring, with our employees, the safety of the workplace.
Marketplace
- Platform
- Our commitment is to provide products and services that meet the beverage needs of our consumers. In doing this, we provide sound and rewarding business opportunities and benefits for our customers, suppliers, distributors, and local communities.
- Principles
- Earning the trust of our consumers by providing safe, high quality, relevant products and services that satisfy their beverage needs and fit their lifestyles.
- Supporting our business partners, both local and global, by building sustainable, reliable, consistent, mutually beneficial relationships.
- Marketing and communicating, credibly and honestly, with respect for and across social, economic, and cultural backgrounds.
Community
- Platform
- Our commitment is to invest time, expertise, and resources to provide economic opportunity, improve the quality of life, and foster good will in our communities through locally relevant initiatives.
- Principles
- Supporting initiatives and partnerships that are relevant and of value to local communities.
- Listening to the communities in which we operate and taking into account their views and aspirations in the conduct of our business.
- Emphasizing the development and education of young people.
Environment
- Platform
- Our commitment is to conduct our business in ways that protect and preserve the environment and to integrate principles of environmental stewardship and sustainable development into our business decisions and processes.
- Principles:
- Commitment - Our commitment to protecting and preserving the environment extends throughout our organizations. An effective environmental management system requires the involvement of employees at all levels. Our officers, managers and employees assume responsibility for daily implementation of our environmental management system.
- Compliance - We integrate sound environmental practices into our daily business operations. Even in the absence of specific regulatory requirements, we operate in an environmentally responsible manner in accordance with our environmental standards.
- Minimizing Impact, Maximizing Opportunity - We use the results of research and new technology to minimize the environmental impact of our operations, equipment, products and packages, taking into account the associated cost or profit for each environmental benefit. We minimize the discharge of waste materials into the environment by employing responsible pollution prevention and control practices.
- Accountability - We are accountable for our actions. We conduct audits of environmental performance and practices, document the findings and take necessary improvement actions. We are committed to continuously improving our environmental performance.
- Informing Stakeholders - We establish mechanisms to communicate effectively with employees, consumers, governments, shareowners and other stakeholders on environmental performance, including environmental reporting.
